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Whether you are a long-term client of ours, or are adopting one of our textbooks for the first time, we are here to help. To get you started, here is a simple 7-point guide to setting up and running your online class with a BVT textbook.

Guide to Running an Online Class using BVT's LAB BOOK Platform
Step 1.   Adopt the LAB BOOK format of a BVT Textbook (see available titles). Step 2.   Put an Instant Access link in your LMS to get your students started on day-one. Step 3.   Take advantage of the built-in LAB BOOK homework assignments. Step 4.   Pick and choose from the classroom tools you want to use. Step 5.   Set up quizzes and exams if you want (with our help), or use what you already have in your LMS. Step 6.   Transfer your grades at the end of semester, or have us hook up a full LMS integration. Step 7.   Call us during office hours and speak to a live person whenever you want.

Student Returns

If you would like a refund, all returns require preauthorization which can be obtained by calling 1-800-646-7782 or by emailing NOTE: Ebook+ or Textbook+ products may not be returned if you have redeemed the product key.

Only new, unused products will be eligible for return, shrink-wrap must be in an “unopened” condition. New products must be returned within 14 days of receiving the product. NOTE: Physical products are subjected to a $5 restocking fee and your shipping cost will not be refunded.

Student Support hours are Mon – Thur, 7 am – 5 pm PST, Fri: 7 am – 11 am PST. Please have the name of the person that placed the order and your Order ID # when you contact us.